So you can imagine that even with the official explanation from the department, people are skeptical that this was a mere coincidence, since the majority of the website remains intact and online. Is this an attack on special education, or a technical glitch that will soon be resolved? Neither would surprise me.
What You Can Do:
This is a great opportunity to show the leadership and staff at the Department of Education that parents and advocates are paying attention. We have to be a squeaky wheel, and a broken website is a big deal.
1. Tweet to @usedgov and ask when the idea.ed.gov site will be available.
2. Keep checking, and let me know when it's back. The actual URL is https://www2.ed.gov/not_home-IDEA.html. Tweet to me at @mmiller20910.
3. Call the department and tell the staff you want and need this information. Here are a few numbers:
- Department of Education, 1-800-872-5327
- Office of the Secretary, 202-401-3000
- Office of Special Education and Rehabilitative Services, 202-245-7459 (#9 for director) or 202-245-6496
- Office of Civil Rights, 800-421-3481, OCR@ed.gov
- Office of the Chief Information Officer, 202-245-6640
UPDATE (Feb. 9, 7:30am): I left a voicemail at each of these numbers last night. Today , the voicemail for the Office of the Secretary says, "Sorry, Office of the Secretary is not available. You cannot record a message for Office of the Secretary. This mailbox is full."
Chief Information Officer: "The number you have reached is not in service. This is a recording."
While we still need to call attention to this problem, which is denying families information they need, there IS some IDEA information on the education website at https://www2.ed.gov/about/offices/list/osers/osep/osep-idea.html. This does not replace the need to restore idea.ed.gov, but share this with people who need information immediately.
UPDATE TO UPDATE (Feb. 9, 9:00am): The website appears to have been restored. Someone noticed that the blog link doesn't work. Are there other differences? idea.ed.gov